Questions about a migration, a plan, or whether your industry is covered — email, call, or send a WhatsApp message. We answer within one business day, and usually much sooner.
Quickest for a short question, a screenshot or a call-back request.
Message us on WhatsApp →Ziniya, Near World Food Program, Kicukiro- Kigali, Rwanda, Kigali, Rwanda. Visits by appointment.
Monday to Saturday, 08:00–18:00 CAT. Filing-deadline weeks we stay reachable later in the evening.
If an answer didn't land or a fix took too long, escalate it — we treat complaints as a defect, not a mood.
How to raise a complaint →Most back-and-forth comes from missing context. If you include these, we can quote a migration or confirm a fit straight away.
The trial needs an email address and nothing else.